1. Information We Collect
We may collect and process the following categories of data:
Personal Identifiable Information (PII): such as name, email address, phone number, job title, company name.
Communication Data: messages or inquiries submitted via forms, emails, or contact channels.
Webinar Participation Data: session attendance, feedback, interaction during webinars.
Technical Data: IP address, browser type, device information, cookies, and usage analytics.
2. How We Use Your Data
We use your data for the following purposes:
To register you for webinars and learning events.
To provide tailored content, recommendations, and communication.
To respond to inquiries and provide customer support.
To send updates about upcoming events or services (with your consent).
To improve the quality and functionality of our platform and services.
To comply with legal obligations and protect our legal rights.
3. Legal Basis for Processing
We process your data under the following legal bases, in accordance with the General Data Protection Regulation (GDPR):
Your explicit consent (e.g., when subscribing to our newsletter or filling out a form).
Contractual necessity (e.g., to deliver webinar content or client services).
Legitimate interest (e.g., improving our services or preventing fraud).
Compliance with legal obligations.
4. Data Sharing and Disclosure
Your personal data is never sold. We may share limited data with:
Webinar hosting partners (e.g., Zoom, Teams) for session delivery.
Professional advisors, only where necessary for compliance or legal reasons.
IT service providers and email platforms strictly for operational purposes.
All third-party service providers are GDPR-compliant and bound by confidentiality obligations.
5. International Transfers
If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
The use of Standard Contractual Clauses (SCCs) approved by the European Commission.
Data processing agreements with providers in jurisdictions deemed adequate by the EU.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you unsubscribe or request deletion, your data will be securely erased from our systems, except where retention is legally required.
7. Your Data Protection Rights
Under GDPR, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion ("right to be forgotten").
Object to or restrict certain types of processing.
Request data portability.
Withdraw consent at any time (for processing based on consent).
Lodge a complaint with a supervisory authority in your country.
To exercise any of your rights, please contact us at: [email protected]
8. Cookies and Tracking
Our website uses cookies and similar technologies to provide functionality and analyze usage. You can control cookie preferences through your browser settings. A full Cookie Policy is available separately on our site.
9. Data Security
We implement strong technical and organizational measures to protect your data, including encrypted storage, access controls, and secure backups. Only authorized personnel have access to your personal information.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The most current version will always be available on our website. We recommend reviewing it periodically.
